TERMS & CONDITIONS RETURN POLICY
Vakigrad Terms & Conditions - Return Policy
Free return policy
For online purchases on Vakigrad.com, Vakigrad Group will refund the purchase price of merchandise returned in its original condition and only if accompanied by the original invoice, original Vakigrad packaging and security return/exchange label intact and attached to the item.
Free return shipping
Vakigrad Group offers free return shipping from the place of delivery on all orders to countries subject to Vakigrad’s Delivery Policy.
Merchandise must be returned to Vakigrad Group within 14 days of the date of delivery.
Liability for shipment
Vakigrad Group does not assume liability for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged. Any insurance to cover the purchase price of the shipment is the liability of the Customer.
Worn, used, altered and damaged purchases
Merchandise that has been worn, used, altered or damaged will not be accepted.
Withdrawals, cancellations, exchanges or returns are not accepted for orders of customised products.
Refunds are made to the original method of payment used for the original sales order.
The free return policy is a courtesy of Vakigrad Group. Vakigrad Group reserves the right to refuse return of any merchandise that does not meet the above return requirements at Vakigrad's sole discretion.